FAQs

Below are some common questions we get from our clients. If your question hasn’t been answered then please get in touch with us.

What is a Physiotherapist?

A Physiotherapist uses their knowledge on the body and how it works together with proven techniques to help restore movement and function following an injury, disability or a health condition. A physio will assess, diagnose and treat your symptoms and can also prevent further injury.

All physios are health professionals with a university degree in physiotherapy. In New Zealand  physios are required to be registered with the Physiotherapy Board of New Zealand. The boards role is to make sure that they are qualified, competent and that their skills are updated frequently.

Do I need to see a doctor first?

No you don’t. You can come directly to Wakefield Physio – no referral is required. Physios are registered health providers who can lodge an ACC claim for you when you are injured.  However, if your pain came on slowly and progressively at work,  over a long period of time, you do need to see the doctor first to fill out the appropriate ACC form.

What do I need to bring?

Please bring any paperwork such as ACC forms or referrals from specialists or GP.

         Bring or wear comfortable clothing.

         Bring a support person at any time.

What do I do if I need to cancel or change my appointment?

Please call us on (03) 541 8911, preferably with 24 hours advanced notice, and we can make the necessary changes.

What happens if I need an x-ray?

We can refer you to Pacific Radiology for an x-ray and/or ultrasound scan. Pacific Radiology are conveniently located in both Richmond and Nelson.

What happens if I need to see a specialist?

We are able to refer you to a specialist if and when required. The Nelson Orthopaedic Group is located at 105 Collingwood Street, Nelson.